You can expect the University to communicate with you clearly and accurately, and to respond in a timely manner to correspondence from you. You should check your official University student email regularly to ensure you are kept informed. Make sure you inform the University promptly of any changes to your circumstances, including changes to your mobile phone number in case we need to send you a text message.
The Student Intranet is your communication hub and makes it easier for you to find information about the University, news and updates.
https://intranet.cardiff.ac.uk/students
The School uses SMS text messages as a way of contacting you with important urgent information and you are required to maintain accurate records of contact information, including mobile numbers on Student Information Management System (SIMS). The School reserves the right to contact students via text messages for directly relevant information regarding scheduling changes, placement information, assessment or similar. These notifications are one-way and responses are not usually monitored. Any communication sent via text to the School may not be acknowledged or actioned and students are advised to use email or telephone.
If you need to contact your personal tutor or any other member of staff you are encouraged to do this via email or telephone. Any other method may result in queries not being acknowledged or actioned. A complete list of contact information is available at cardiff.ac.uk/healthcare-sciences.
The School’s official media channel on Twitter is @CUHealthSci. This is used to promote teaching and research activity and impact. It should not be used as a method for contacting staff or, for example, specific requests for timetabling information, lateness, illness or extensions. You are reminded that any information that is put online via Twitter or Facebook is likely to be publically available and you must remember your professional body standards when using these forms of media in relation your studies, the School and as a future healthcare professional. Further details on the School’s Media Policy is available on Learning Central.